Frequently Asked Questions
What is an "escape room" ?
An escape room is cooperative group game that takes place in a real-life setting, often with a themed story. To make progress players will need to search for hidden clues and work together to overcome a variety of puzzles, riddles, and other challenges within the 60 minute time limit. The final challenge is usually to find a way to "escape" the game area.
Can we watch a game in progress?
Unfortunately we do not have the space or equipment to allow an audience.
Is the door really locked?
No. Some games may have interior doors you will need to unlock to advance deeper into the game, but the door you entered from is always open for you to leave if necessary.
What does it cost?
Including tax, our games cost $16 per person. We are the lowest cost hour-long escape room in the country! We accept Visa, MasterCard, Discover, American Express, NFC payments (e.g. Apple Pay, etc.) and cash. Sorry, no personal checks. Corporate invoicing is available with a purchase order. For tax-exempt transactions, please contact us.
Is it okay for kids?
Ages 9 and up tend to do well in our games, but at least one player must be 13 or older to supervise. Most of our games are family friendly, however some may be "PG" for thematic features (spooky atmosphere, intense music, etc. but no "jump scares" or gore).
Children under 9 are discouraged. The puzzles are generally too difficult for them, and the games can sometimes be chaotic and intense, which may upset young children or those who have difficulty distinguishing make-believe and reality.
Please keep in mind that all persons in the game - even infants in arms - count towards the maximum capacity.
How many people can you accommodate?
Mystic Mistake can accept up to 7 people at a time. The Lair of Dr. Vile can hold up to 5. For larger groups, we suggest breaking into teams and playing in back-to-back time slots.
Is the game hard?
Escape rooms can be quite challenging, with only about half of the groups finishing within the hour. Although puzzle-solving skills are helpful, good communication and teamwork are most important. Even the best teams can have bad luck though, so don't fret if you don't finish. "Winning" is nice, but the real goal is to enjoy your time playing.
Can I walk in?
Our escape rooms require advance booking. You can book as little as 1 hour in advance, assuming no other group has yet claimed the time. (Currently, our games are all private bookings.) Card information is required to hold your reservation, but is only charged in case of no-show or cancellation with less than 3 hours notice. Actual payments are made upon arrival. You can make a booking by clicking here.
May I reschedule or cancel?
You may reschedule or cancel up to 3 hours before your start time. This can be done through a link in your confirmation email, or you can call and leave us a message with the details. If you do not give sufficient notice, a $35 cancellation fee may be charged. Finding someone to come in your place would ensure no fee.What can I expect when I arrive?
Please come 10 minutes early to pay, use the restroom, and receive instructions. We recommend locking up cell phones, pocket tools, keys, flashlights, lighters, and bags while you play. (But you can keep things with you if you prefer.) After a few minutes of instructions, the game begins. Your group will have up to 60 minutes, though you may finish earlier. At the end of the game anything you missed will be explained, and you can have a team photo taken. Please be prepared to stay up to 1 hour 15 minutes.
Are we watched while playing?
There are cameras and microphones for staff to keep an eye on things, and to provide hints if needed. Audio and video recordings may be kept for staff training and insurance purposes, but are not made public. You have the option of participating in a team photo after the game, which will be posted here on the Escapade website and our Facebook page (@EscapadeWyo) unless you decline.
Someone in our group has already done the game we want to play. Can they play it again?
Players are unlikely to see anything new by replaying a game they've done before, so they may not get as much value from the visit. However repeat players are welcome as long as they don't take away much of the game from others, and give everyone else a chance to discover things on their own.
When do you make new games?
There are many factors involved in creating new games, so giving precise dates is not possible. However, in general two new games become available each year; one in the spring and one in the fall.
I have more questions...
Please contact us!