Frequently Asked Questions
What is an "escape room" ?
An escape room is a themed area, often with a story and associated goal the players are tasked with accomplishing. To make progress they will need to search the area for hidden clues and work together to overcome a variety of puzzles, riddles, and other challenges within the 60 minute limit. The final challenge is often to "escape", or find the way out of the game area.
Is the door really locked?
No. Some games may have interior doors you will need to figure out how to unlock to advance deeper into the area, but the door you entered from is always open for you to leave if necessary.
What does it cost?
Including tax, our games cost $16 per person, or $12 for ages 8-12. We are the lowest cost hour-long escape room in the country! We accept Visa, MasterCard, Discover, American Express, Apple Pay, Android Pay, NFC cards, cash, and bitcoin. Sorry, no personal checks. Corporate invoicing is available with a Purchase Order. For tax-exempt transactions, please contact us.
Is it okay for kids?
Ages 8-12 are welcome, however at least one player must be 13 or older to supervise. Most of our games are family friendly, however some may be "PG" for thematic features (for example, spooky atmosphere, fake body parts, intense music, etc. but no "jump scares" or gore).
Children under 8 are discouraged. The puzzles are generally too difficult for them, and escape room games can sometimes be chaotic and intense, which may upset young children or those who have difficulty distinguishing make-believe and reality.
How many people can you accommodate?
The Lair of Dr. Vile can accomodate up to 7 people. For larger groups, we suggest breaking into teams and playing the game in back-to-back time slots.
Is the game hard?
Escape rooms can be quite challenging. Only about half of play groups finish within the hour! Although puzzle-solving skills are helpful, good communication and teamwork are most important. But even the best teams can have bad luck, so don't fret if you don't finish. "Winning" is nice, but the real goal is to enjoy your time playing.
Can I just walk in?
Our escape room games are generally only available by advance booking. You can book with as little as 1 hour notice, assuming no one else has claimed the time. Make a boooking by clicking here.
What can I expect when I arrive?
Please come 10 minutes early to pay, use the restroom, and receive instructions. To avoid distractions or cheating, we recommend locking up cell phones, pocket tools, keys, flashlights, lighters, and bags. (But you can keep things with you if you prefer.) After a few minutes of instructions, the game begins! Your group will have up to 60 minutes, though you may finish earlier. At the end of the game anything you missed will be explained, and you can have a team photo taken. Please be prepared to stay up to 1 hour and 15 minutes.
Are we watched while playing?
There are cameras and microphones for staff to keep an eye on things, and to provide hints if needed. Audio and video recordings may be kept for staff training and insurance purposes, but are not made public. You have the option of participating in a team photo, which will be posted the following Monday here on the Escapade website, as well as our Facebook page (@EscapadeWyo).
Someone in our group has already done the room we want to play. Can they play it again?
Repeat players are unlikely to see anything new, and so may not get much value for their money. However repeat players are welcome as long as they don't take away too much of the game from the other players.
Can I reschedule or cancel?
You may reschedule or cancel up to 3 hours before your start time. This can be done either through a linke in your confirmation email, or you can call and speak with us. If you cannot give at least 3 hours advance notice of your change in plans, a $35 cancellation fee may be charged. Finding someone to come in your place would ensure no fee.
I have more questions...
Please contact us!